New to Paragon, June 20

Paragon Update – Wednesday, June 20th

The REALTORS® Association of Edmonton and the team from Black Knight continue to work on identified priorities and issues based on your feedback. Below you will find a recap of the changes and enhancements that will be released during a system upgrade, available on Wednesday, June 20th. This recap is followed by a more detailed explanation of each change. Any questions you have about an enhancement request you have made can be sent to


Email Font Issue – Update

We are aware of the issue and are actively working with Black Knight to resolve the matter, as quickly as possible. The current issue of the email font changing after it has been sent is being resolved in two stages, across two releases. The first stage is to revert back to a previous version of code. This will enable you to make the necessary changes to the font, on screen, before it is sent out and received by your client. This stage will be introduced in this release. The second stage consists of updating the Rich Text Editor itself, to resolve this problem and more. This second stage will be introduced in a release in the summer. If you encounter any issues, please do not hesitate in contacting the MLS® Help Desk at 780-453-9341 or

Long Description of Lookup Values in User Preference

When searching, you now have the option to display the long description of lookup values in the search criteria instead of the short description. The Search Criteria Page available via Print + and the Criteria Summary report in the Actions Menu were also modified to display long descriptions of lookup values. The Search Options section of User Preferences will display an option that enables long descriptions in search criteria. This functionality will be disabled by default.

Google Maps – Updates

When doing a map search, you now can select from the last five addresses searched using Center Map on this Address or from a few key default addresses: agent physical address, agent office address, and the board address.

CMA Map Report

The Map Report in the CMA Presentation now has a map legend for the listing statuses.

Secured URL for Paragon and Publink (Email Hyperlinks)

Although some security measures were already in place, in an effort to increase the security, Paragon and Publink (Email Hyperlinks) are being modified to display in full Secure Sockets Layer (SSL) throughout the applications. You will notice that the web address and subsequent pages now begins with https://.

Listing Input & Maintenance – New Values (Effective June 26th, 2018)

The following drop down values have been added, as per member requests. • Goods Included: HOTTB – Hot Tub • Foundation: PYLON – Pylon Updated input forms will be available on the Intranet and in ML Documents on Paragon on June 26th, 2018.

Condo & Community Name Updates (Effective June 26th, 2018)

Communities and Condo tables have been updated. Please see the detailed list below.


One response to “New to Paragon, June 20

  1. When I do a, search by entering an MLS # and clicking on to search, I have to do it twice as the first time it does not connect.


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